Privacy Policy

• Uploaded files (e.g. bank statements) to provide our conversion services

• Basic account details (e.g. name, email, payment info) when you sign up

• Technical data (e.g. browser type, usage patterns) for improving our service

• To process and convert uploaded files

• To provide customer support and billing

• To improve our services and maintain security

Important: We do not sell or share your data with third parties for marketing purposes.

• Encryption in transit: All data is transmitted over HTTPS/TLS. We enforce HTTPS on all connections — unencrypted HTTP requests are automatically redirected.

• Encryption at rest: Uploaded files and extracted data are stored in encrypted databases and storage buckets. Encryption is applied at the infrastructure level.

• Minimal retention: We store uploaded files and processed results only as long as necessary to provide services. You can request deletion at any time.

• Isolated processing: Each file is processed in isolation. We do not commingle data between users or accounts.

• Third-party processing: Some files are processed using third-party services for data extraction. These providers process data solely to perform the requested task and are bound by their own data protection policies. We do not send data to any provider for purposes other than processing your conversion.

If you are located in the EU/EEA, we process your data in compliance with the General Data Protection Regulation (GDPR). Our legal basis for processing is contract performance (providing the conversion service you requested) and legitimate interest (improving our service).

Under the GDPR, you have the right to:

• Access the personal data we hold about you

• Rectify inaccurate or incomplete data

• Erase your data ("right to be forgotten")

• Restrict or object to processing

• Data portability — receive your data in a structured, machine-readable format

To exercise any of these rights, contact us at help@bankstatemently.com. We will respond within 30 days.

• You may request deletion of your account and uploaded files by contacting us

• You may opt out of non-essential communications anytime